Frequently Asked Questions


We get these questions all the time, so we thought it might be a good idea to put them all in one place.

You can check the latest price and packages HERE.

Weekdays: 11:00 a.m. to 10:00 p.m.
Weekends & public holidays: 10:00 a.m. to 10:00 p.m.

*Please note that only the 1st floor of the park will be open prior to 12:00 p.m. The 2nd floor of the theme park will only open at 12:00 p.m. onwards.

Last admission is 8:30 p.m.

Last admission for Exit Reality as below:

  • 4 credits: 8:30 p.m.
  • 8 credits: 8:00 p.m.
  • 12 credits: 7:00 p.m.

Last admission for Zero Latency is: 9:40 p.m.

Credits are what you use to go on our rides. All attractions at The Rift will cost between 1 – 3 credits, with each credit costing RM10 each.

Around 2 to 3 hours.

No there is no time limit. You can play as long as you have credits left.

You can submit your curriculum vitae (CV) via email to

Yes! Submit an enquiry through our contact page.

For safety reasons, we cannot allow individuals with the above conditions to play.


We have activities that are suitable for kids. The Junior Playland for 3 years and above, maximum height of 130 cm. We also have kid-friendly attractions for children 7 years and above. Please refer to each individual game page for more information on height requirements.

  • Junior Playland: Maximum 130 cm
  • Kid-friendly attraction: Minimum height 110 cm
  • All other attractions: 130 cm

We require a minimum of 20 pax for events. For event enquiries, please contact our sales & events department at +603-2201 2272.

Catering services are available and the minimum persons required is 20 pax.

Yes, however, corkage charges applies.

Zero Latency

Credits cannot be used to enter Zero Latency.

5 games.

Zero Latency Zombie Survival, Singularity, Engineerium, & Sol Raiders.

Zero Latency Outbreak Origins.

Outbreak Origins is a 40 minutes experience with a story line incorporated into the game play while the Standard tier games are 20 minutes experiences.